About Wingman Candidate

  • Years of experience in Sector: 5
  • States willing to relocate for work: MarylandVirginia

Description

  • Performs networking functions on Cisco routers including clearing port security and maintaining user interfaces
  • Provide technical support to field engineers, technicians, and military personnel. Track user issues in Remedy and take daily calls from users regarding technical issues that arise with their workstations, printers, and digital scanners.
  • Develops solutions to variety of problems of moderate scope and complexity. Contributes to the completion of organizational project and goals. Works as a service team to complete daily and monthly goals to achieve customer satisfaction
  • Analyze and report outages and corrective actions to Norfolk Naval Shipyard
  • Responsibility to maintain the continual operation of Exchange servers that run, also mission critical software applications and databases

Education

  • 2016
    High School

    Tallwood High School

    Received an Advanced Diploma from this institution

  • 2018
    Advanced Individual Training

    Information Technology Specialist

    Completed my military job qualification training in Fort Gordon, Georgia, which included several months of intensive training involving configuring Cisco routers and switches, troubleshooting computer systems and software applications. I also worked on understanding how providing reliable Internet access with the provided equipment

Honors & awards

Skills

WRS Recruiting