Location: FT Huachuca, AZ

Overview:

Our client, a veteran owned company located in Arizona specializes in Audio Visual (AV) system design, implementation and Operation Maintenance.

Essential Duties and Responsibilities

• Audio Visual Operations and Maintenance Technician will be responsible for providing professional, effective and knowledgeable AV/VTC support to the US Army Intelligence Center of Excellence (USAICoE) personnel. The Technician will work closely with USAICoE personnel to operate & maintain multiple AV/VTC systems and infrastructures. The AV/VTC Technician will perform AV/VTC troubleshooting procedures to diagnose and correct issues with the AV/VTC systems and infrastructures in a timely manner. The AV/VTC Technician must have a thorough understanding of Crestron AV systems and Cisco VTC systems. The AV/VTC Technician must have excellent communication skills and the ability to collaborate with peers and non-technical customers in the performance of daily duties.
• The AV/VTC Technician will be responsible for coordinating all daily activities for themselves and additional AV/VTC and IT network support staff members.
• The AV/VTC Technician will develop and maintain a systems of records to track all incoming service calls to include problem and issue resolution and make the systems of record readily available to Action Technology Services Management personnel, Prime contractor Leadership and Government Customers upon request.
• The AV/VTC Technician will develop and maintain a periodic maintenance schedule for all USAICoE AV/VTC systems. Following approval, the AV/VTC Technician will perform periodic maintenance IAW the approved schedule.
• The AV/VTC Technician will be onsite, except on government holidays and PTO.
• As required, the AV/VTC Technician will meet with government personnel to discuss trending issues, workarounds, break fix actions, programming issues, hardware issues and system performance issues. The AV/VTC Technician makes recommendations to solve existing issues and prevent future issues.
• The AV/VTC Technician provides configuration management of the installed AV systems and performs any updates required to include systems documentation management.
• When necessary, the AV/VTC Technician works with Crestron programmers and AV/VTC engineers to modify existing AV/VTC systems, software and infrastructures.
• When necessary, the AV/VTC Technician works with Crestron programmers and AV/VTC engineers to design and install new AV/VTC systems, software and infrastructures.

Minimum Qualifications 

The ideal candidate will possess:

• Excellent interpersonal skills, accuracy, and attention to detail
• Ability to submit required deliverables by deadlines and report onsite progress
• Ability to Maintain updated design documentation
• Ability to Communicate onsite issues and provide resolution recommendations
• Ability to work in a team-oriented environment as well as independently
• Skilled in the use of the Microsoft Office products: Excel, PowerPoint, Project, SharePoint, and Word

Certifications Required

• Top Secret Clearance
• Must currently have or be able to obtain Security + certification within 3 months of starting employment
• Minimum of 2+ years of AV/VTC control system support experience (Can be a combination of Design, Installation, Programming, Operation, Maintenance & Sustainment.
• Experience with control systems, videoconferencing, switching hardware, audio DSP/DMP setup and calibration.
• Knowledge of networking fundamentals such as TCP/IP, addressing, firewalls, routers, and VPN.
• 3 years of experince with Crestron.

Benefits

• Healthcare
• PTO
• 401k
• Education Assistance
• Family Vacation Package’s on work anniversary (5,10,15,20)
• Relocation Bonus
• Signing Bonus

Additional Notes

• Preferred candidate will have Crestron or other AV system programming experience. Relocation assistance is available.
• Local travel, 70mi radius  5-10%